Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has revised its size classifications for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Reaction
Countless users and merchants are posting online saying Vinted listings now show a different size category than originally posted as a result of the reclassification.
The company said the revised method more closely matches comparable marketplaces.
The platform has recommended to review their products and manually change the size when needed, causing user dissatisfaction.
Size Classification Updates
Earlier, the measurements included one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was previously a 12 but is now a UK 16-18.
User Experiences
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she said.
Marketplace Information
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update regarding delivery choices following member complaints.
